Terms & Conditions
Last Updated: 1 June 2025
Welcome to MyHealthyLifestyleShop.co.za (the “Site”). These Terms & Conditions (“Agreement”) govern your use of our website and services. By accessing or using the Site, you agree to comply with these terms. If you do not agree, please do not use the Site.
1. Purpose
This Agreement is between MyHealthyLifestyleShop.co.za (“we,” “us,” or “our”) and you (“user,” “customer,” or “you”). It outlines the rules for using our Site, purchasing products, and interacting with our services.
2. Code of Conduct
Users must adhere to ethical behavior when using the Site, including:
Respecting intellectual property rights
Not engaging in fraudulent activities
Complying with all applicable laws
3. Not Healthcare Advice
The Site provides informational content only and is not medical advice.
Consult a healthcare professional before using any products, especially if you have health conditions.
We do not endorse third-party websites linked on our Site.
4. Product Purchases
4.1 Order Process
You must provide accurate personal and payment details.
Orders are subject to stock availability.
We reserve the right to cancel orders due to pricing errors, stock issues, or payment failures.
4.2 Pricing & Payment
Prices are subject to change without notice.
Taxes (e.g., VAT) are included where applicable.
At this stage, we only accept direct bank deposits (EFT), or cash on collection. No credit/debit card facilities availaable.
4.3 Resellers & Bulk Purchases
We do not support sales to resellers or tax-exempt businesses without prior approval.
5. Account & Usage
5.1 Account Setup
You must be 18+ to create an account.
Keep login details secure—you are responsible for all account activity.
5.2 Prohibited Actions
You may not:
Use the Site for illegal purposes
Post harmful, defamatory, or misleading content
Attempt unauthorized access to our systems
5.3 Termination
We may suspend or terminate accounts for violations of this Agreement.
6. Delivery & Collection
Due to weight and order restrictions, all Health Foods items are only available for collection, no shipping option available. Orders must be collected at the designated store location. Bring order confirmation (email/SMS) for verification.
All Supplements and Chemical Free Cleaning products may be ordered for shipping, at a R70 flat rate per order. Shipping will be handled by “The Courier Guy” and will be sent to your nearest Courier Guy locker (formerly known as PUDO).
Please pay attention to your email / WhatsApp order confirmation with details on the locker location.
7. Privacy
Your data is handled per our Privacy Policy.
8. Communications
By using the Site, you consent to:
Order updates via email/SMS/WhatsApp
Marketing messages (opt-out available)
9. Liability Disclaimer
Products are sold “as is”—we do not guarantee outcomes.
We are not liable for:
Indirect damages (e.g., lost profits)
Product misuse or third-party actions
Maximum liability = purchase price of the product.
10. Indemnification
You agree to compensate us for losses due to your breach of this Agreement.
11. Intellectual Property
All Site content (logos, text, images) is owned by us or licensors.
Unauthorized use is prohibited.
12. General Terms
Changes: We may update these terms; continued use = acceptance.
Severability: If any clause is invalid, the rest remain enforceable.
Governing Law: South African laws apply.
13. Contact Us
For questions or disputes:
Email: admin@myhealthylifestyleshop.co.za
Phone: 082 857 0150
Address: Golf Park, Meyerton