Privacy Policy
MyHealthyLifestyleShop.co.za respects your concerns about privacy. This Privacy Policy describes the types of personal information we collect through our website and mobile apps (collectively, the “Services”), how we use this information, who we may share it with, and the choices available regarding our use of your data. The policy also outlines the measures we take to protect your personal information, how long we retain it, and how you can contact us regarding your privacy rights.
Data protection and privacy laws vary globally. In some cases, we may adjust our privacy practices to comply with legal requirements in the countries where we operate.
This Privacy Policy should also be read in conjunction with the website’s Cookie Policy.
Information We Collect
When you use our Services, you may provide personal information in various ways. The types of information we collect include:
Contact details (name, email address, shipping address, postal code, phone number)
Account credentials (email and password for account creation)
User-generated content (product reviews, comments, questions, and answers)
Payment information (billing address, card details, and transaction history)
Order history (products purchased or viewed)
Customer support inquiries (via “Contact Us” or other support tools)
Device & browser data (IP address, operating system, language preferences)
Providing this information is optional, but certain Services may be unavailable if you choose not to share it.
How We Use Your Information
We use your data to:
Fulfill orders and process payments
Manage your account and loyalty programs
Respond to inquiries and provide customer support
Improve and personalize your experience
Send marketing communications (if you opt in)
Conduct analytics and market research
Prevent fraud and comply with legal obligations
If you subscribe to our Health Newsletters, we may send promotional emails and display targeted ads via platforms like Facebook and Google. You can opt out at any time (see Your Rights & Choices below).
Automated Data Collection
We use cookies, web beacons, and similar technologies to:
Track website usage (e.g., pages visited, links clicked)
Analyze trends via tools like Google Analytics
Deliver personalized ads (via Facebook, Google Ads, etc.)
You can manage cookie settings in your browser, but disabling them may affect website functionality.
Information Sharing
We only share your data with:
Service providers (payment processors, shipping companies, marketing agencies)
Legal authorities (if required by law or to prevent fraud)
Business successors (in case of mergers or acquisitions)
We do not sell your personal information.
Your Rights & Choices
You have the right to:
Access, correct, or delete your personal information
Opt out of marketing communications
Restrict or object to data processing
To exercise these rights, contact us at:
MyHealthyLifestyleShop.co.za
Email: admin@myhealthylifestyleshop.co.za
Data Retention & Security
We retain your data only as long as necessary and implement strong security measures to protect it.
Children’s Privacy
Our Services are not intended for users under 16. If we discover we’ve collected data from a minor, we will delete it promptly.
Updates to This Policy
We may update this Privacy Policy periodically. The latest version will always be posted here with the effective date.
Contact Us
For privacy-related questions or requests, email us at [Your Contact Email] or write to us at the address above.